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Senior Account Manager

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Senior Account Managers typically manage a portfolio of accounts and are responsible for building strong client relationships, developing account management strategies, coordinating with internal teams to deliver solutions that meet clients' needs, and identifying opportunities to grow accounts.

Typical Responsibilities

• Set sales targets and specific performance metrics, aligned with business strategies
• Supervise and support account managers and representatives to ensure client satisfaction
• Communicate with clients at a senior level to resolve issues and inquiries
• Generate innovative ideas to support customers and boost brand awareness
• Use client feedback to improve customer experience
• Report on sales results on a regular basis and suggest improvements
• Identify and approach potential clients
• Ensure brand consistency
• Stay up-to-date with product launches and provide support to clients and the sales team
• Organize meetings with the sales team to ensure all members are on board and deliver within deadlines

On average, these positions are normally open for 61 days

Personality

Organised

Personality Description

People interested in this work like activities that include data, detail, and regular routines.

Abilities

Verbal
Ideas and Logic

Skills

Communication

Knowledge

Business
Arts and Humanities

Education

bachelor's degree / high school/secondary school diploma

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